Local loyalty
Staamp at Lizette’s: loyalty without the paper card
A loyalty card in the customer’s phone and a dashboard that keeps staff in control. See how Staamp works at Lizette’s, an independent coffee shop.
Read the post >How AI is actually reaching regulated industries, registries, professional bodies, and medtech, and what we've learned shipping systems into them.
Explore critical patient data privacy and clinician disclosure challenges in healthcare, drawing lessons from HBO Max's 'The Pitt' season 2 finale and comparing HIPAA with UK GDPR.
Read the post >A loyalty card in the customer’s phone and a dashboard that keeps staff in control. See how Staamp works at Lizette’s, an independent coffee shop.
Read the post >What Google, OpenAI, Microsoft and the one academic study say about appearing in AI search answers, and what a small business can sensibly do about it.
Read the post >A six-stage schedule for chasing overdue invoices, with copy-and-paste wording for each stage and four rules that keep it fair.
Read the post >The design decisions behind our invoice follow-up reference build: escalation as data, verified payment matching, consistent tone and one ledger.
Read the post >A four-question method for finding the re-typing, the waiting and the judgment calls in a process, then automating only the rules.
Read the post >A vendor quotes a benchmark score and expects it to settle things. What MMLU, HumanEval, SWE-bench and GPQA actually test, in plain English, part 1 of 3.
Read the post >You picked the model with the best score on the closest benchmark, and it still underperforms. Four reasons a leaderboard position and real-world usefulness are different claims, part 2 of 3.
Read the post >A practical process for turning a benchmark leaderboard into a purchase decision, without becoming a machine learning researcher first. Part 3 of 3.
Read the post >One founder, a fleet of AI agents, and the counterintuitive move that made it work: deleting most of the instructions. What survived, what got automated, and what still needs a human.
Read the post >Apple shipped internal CLAUDE.md configuration files in its Support app v5.13. If that can happen at Apple, your AI governance framework needs an update.
Read the post >The PMCPA censured Theramex for an unqualified safety claim on LinkedIn. The agency has now clarified that corporate copy carries the same compliance obligations as promotional material. Here is what that means for any pharma team using LLM tools.
Read the post >Opus 4.7 regressed on long-context benchmarks and costs roughly 35% more per request. Anthropic signed a $25B deal with Amazon four days later, citing infrastructure strain. What that means if you run Claude in production.
Read the post >Compliance-heavy sectors have the most structured, repeatable data, perfect for AI. So why are they last to adopt it? And what does tractable actually look like?
Read the post >Most B2B SaaS fails because it's built before the problem is understood. The services-to-SaaS playbook, use consulting to find a workflow worth productising, then build it, is slower but almost always right.
Read the post >Portraix (formerly ioomm.app) is a live AI product that takes real payments. Here's what building it taught us about the gap between a demo and something that actually runs in production.
Read the post >Anthropic appointed a pharma veteran to its safety board. The choice signals something specific about how frontier AI labs are thinking about regulated-domain risk, and what that means for enterprise buyers' due diligence.
Read the post >Explore critical patient data privacy and clinician disclosure challenges in healthcare, drawing lessons from HBO Max's 'The Pitt' season 2 finale and comparing HIPAA with UK GDPR.
Read the post >Proven strategies to rank higher on Google Maps. Optimise your Google Business Profile and get found by local customers searching for your services.
Read the post >Master Google Business Profile optimisation. Our checklist covers profile completion, photos, reviews, and ranking factors that actually move the needle.
Read the post >Master local SEO for your small business. Learn the fundamentals of Google Maps ranking, local search visibility, and getting customers in your area.
Read the post >Learn proven tactics to get more Google reviews and improve your local ranking. Strategies that work for any small business without buying fake reviews.
Read the post >Your business should be on Google. If it's not, we'll help you figure out why. Step-by-step troubleshooting for visibility problems.
Read the post >Alvento builds AI systems for registries, professional bodies, and regulated medtech. Start with a diagnostic to see where it fits.
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