Lizette's, a village coffee shop that replaced paper stamp cards with a system its regulars actually keep using.

A paper stamp card can't tell a shop who its regulars are.

Paper cards get lost, forgotten, or forged, and a small shop never learns who's actually coming back, how often, or when they've drifted off. In a village, the customer base is small and mostly known by name already. The job here isn't chasing new volume. It's proving the regulars keep coming back, and building a channel to reach them when they don't.

Generic loyalty apps are built for chains with thousands of locations and marketing budgets to match. Almost none of them are built for a single-site shop where thirty customers is the whole business.

Three months live, real customers, no mock data.

Lizette's has been running on Staamp since 13 June 2026. These numbers come straight from her live tenant database.

41% opted into email at signup, the retention channel, not just the punch card. Usage held steady month over month instead of spiking at launch and dying off.

What a paper card can't do, Staamp does by default.

This is a comparison against paper stamp cards and generic loyalty apps as a category, not any specific vendor.

Fair comparison: category defaults we've observed, not claims about any named vendor.

The card a customer holds, the dashboard staff use.

All three screens below are live in production at Lizette's, not a mockup. Other customers' names are redacted for privacy; the coffee counts and layout are real.

Live in production, Lizette's, Godalming

Self check-in, consent captured at the point of use

A real member's card: coffee count, claimed rewards, and a consent checkbox before any visit is recorded. No login, no app download: it lives in the phone's browser.

Staff dashboard, names redacted

Every regular, one screen

Staff look up a customer by name or scan the recent list. Coffee counts are real; other customers' names are blurred here for privacy.

Staff dashboard, names redacted

A stamp can't be self-awarded

The customer checks in and gives consent on their own phone. Staff approve or reject at the counter, so the stamp only counts once someone on-site confirms it.

Boring, proven, cheap to run.

A single-site village shop doesn't need enterprise infrastructure. It needs something that stays up, costs almost nothing to host, and is simple enough that we can onboard a new tenant in a day.

Source is private and owned by Alvento Ltd. The platform, tenant model and reward logic shown here are the artefacts we sell, not the source. Live demo at staamp.co.uk/demo